[ Blog ]

As Your Business Scales,

Does Your Reporting Keep Up?

Cementing Profitability: Smarter Business with Performance Management
A Blog Series by Ramy Sedra

Growth is a good problem to have—but it’s still a problem if your reporting can’t keep up. 

Many ready-mix concrete producers are expanding: more plants, more markets, more trucks, more customers. But with scale comes complexity—multiple systems, more data, and far greater variability in performance across regions, products, and customer segments. 

Yet many producers still rely on reporting tools designed for a much smaller, simpler operation.  

C60 BPM 7 images

The Reporting Bottleneck 

If you’ve scaled, but your reports haven’t, you’re likely dealing with: 

  • Lagging reports that show what happened weeks after it mattered
  • Static spreadsheets that require constant manual updates
  • Conflicting versions of the truth across finance, ops, and sales
  • No drill-down capabilities to understand why performance is shifting at specific plants, on certain jobs, or with certain customers  

But there’s a deeper issue. Even when reports are produced, someone still has to interpret them.

That means: 

  1. Reading through volumes of KPIs.
  2. Spotting outliers or performance drops.
  3. Investigating root causes.
  4. Identifying corrective actions.
  5. Communicating those insights to the right teams. 
This manual effort takes time, often leads to delays, and sometimes results in no action at all—especially when reports are buried in inboxes or require tribal knowledge to decode. 

This Is Where AI Changes the Game 

Modern Business Performance Management (BPM) systems, when infused with AI and advanced analytics, eliminate much of this overhead. Instead of expecting users to find the needle in the haystack, these systems surface the needle directly: 

  • Anomaly detection highlights jobs, customers, or plants where performance is diverging from expected patterns.
  • Root cause analysis uses machine learning to correlate underperformance with operational drivers—like time on site, rejected loads, or asset utilization.
  • Prescriptive recommendations suggest targeted actions, allowing users to make decisions, not just observe data. 

This moves users out of the traditional "report-read-react" cycle and into a streamlined insight-to-action flow—where the system does the heavy lifting and the user focuses on executing improvements.  

Scaling Insight as You Scale Operations 

AI also enables your performance management capabilities to scale as fast as your operations. With each new plant or customer segment, AI models learn and adjust automatically. Instead of manually rebuilding dashboards or reports for every expansion, your system evolves with you. 

In other words, AI allows you to scale management intelligence along with physical operations. 

Industry Evidence: The Impact of AI and Advanced Analytics 

The benefits of integrating AI and advanced analytics into manufacturing operations are well-documented:

  • Productivity Gains: 64% of businesses expect AI to increase productivity.
  • Efficiency Improvements: AI-driven predictive maintenance can reduce unplanned equipment failures, which cost top global companies up to $1.4 trillion annually.
  • Operational Cost Savings: Manufacturers harnessing AI and data analytics often enjoy increased competitiveness, improved product quality, reduced costs, and greater adaptability to changing market conditions. 
These statistics underscore the tangible benefits that AI and advanced analytics bring to manufacturing, including the ready-mix concrete industry. 
C60 BPM 7 images (1)

Self-Check: Are Your Reports Scaling with You? 

  • Do you spend more time building reports than improving performance?
  • Can your systems tell you where and why performance is off track?
  • Are insights delivered in time for corrective action—or just as a post-mortem? 
If your reporting still depends on manual review and intuition, it may be time to modernize your approach. 

Further Reading: 

For operations and analytics leaders thinking about scalable, automated decision systems, I recommend: 

  • “Winning with Data: Transform Your Culture, Empower Your People, and Shape the Future” by Tomasz Tunguz and Frank Bien 
 A practical look at how fast-growing businesses use modern data architecture to create feedback loops and accelerate insight-to-action cycles. 

  • “Analytics at Work: Smarter Decisions, Better Results” by Thomas H. Davenport 
 A foundational resource on how to embed analytics into everyday operations and drive real change from data. 

https://www.mckinsey.com/capabilities/quantumblack/our-insights/the-state-of-ai?utm_source=chatgpt.com  

https://www.forbes.com/advisor/business/ai-statistics/?utm_source=chatgpt.com 

Author's Note: If you found this article helpful, stay tuned. In my next post, I’ll explore the future of performance management: What if your reports told you what to do next?
RAMY

 


At C60, we offer a solution to these challenges and more. The C60 Opportunity Platform provides a holistic understanding of a company's operations, presenting actionable insights for decision-making. With our software, producers can identify opportunities in dollar terms and make data-driven decisions. Contact us today! Email sales@c60.ai or call +1 (760) 219-8718 or 1 (514) 909-9231.

 

Connect to your systems

Connect to your systems