Volt - C60 Subscription Services Guide

Last updated April 6, 2023

 

Service
Definition
 
 
C60
C60 is the Digital Service that Volt provides its Customers.

C60 Services
C60 Services describes all the functionalities that C60 offers

C60 Core

C60 Core is a bundle of functionalities from C60. This bundle may change over time and as a result, Volt reserves the right to add new, enhance, modify, or alter the functionality of its C60 Service throughout the term of the Customers subscription.

The C60 Core bundle included as of the current release is described as follows:

  • Opportunity to Action workflow
  • Materials insights module
  • Production insights module
  • Delivery insights module
  • Sales insights module

C60 Connector

C60 connector describes the supported connector functionality that enables the C60 Services to exchange data with a Customer’s business systems. C60 supports the integration of batch, delivery, and quality control systems from the following system vendors:

  • Command Alkon
    • CommandBATCH
    • CommandQC
    • Commandseries
  • Stonemont QC

C60 Connector enhancements or system vendor integrations will be released according to the C60 product roadmap and at Volts discretion.


C60 Universal Connector
The universal connector functionality for Volts Customers is used to map data from its delivery, quality control, or batch business systems when a supported C60 Connector is not available. Customers can use this functionality to map data that they extract from their existing business systems or from flat files to the C60 staging tables in order to upload their data into C60.

Production Volume
A Customers actual production volume across all of its plants as of the end of the latest calendar year, expressed in cubic yards or cubic meters based on its geographic location, C60 Customers will provide their production volume for Volt to establish the annual Subscription Fee.

Jump-start

Jump-start is a Volt subscription service to accelerate Customers use of C60 in the following activities:

  • Data mapping with the C60 Universal Connector
  • Data quality review upon initial load
  • Data quality review monthly
  • One user training session for each insight area that are included in the C60 Core bundle

Customers can select the term of the Jump-start subscription for a minimum of 24 months up to the duration of their C60 Core subscription.


Concrete University
Concrete University is Volt’s self-service portal to access on-demand training material. Volt updates its training material based on its product roadmap and makes the material available to Concrete University Customers on a named user basis.

Ask Trev

Ask Trev Ask Trev is Volt’s enhanced concrete producer success subscription. This subscription offers the following features:

  1. Dedicated on-demand Ready-Mix Concrete C60 support. Customer will have a named customer success manager to support their use of C60.
  2. Quarterly opportunity to action assessment. Volt’s team of ready-mix experts will work with Customer leadership team to review its opportunities, actions taken, and help Customer identify actions that it can take to maximize the benefits derived from C60.
  3. Annual review with the Volt’s ready-mix experts to help Customer assess opportunities that have been actioned during the year, identify strategies for the year ahead, and share winning strategies that have been adopted by leading producers.

 

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